At Top Tyres, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website: https://tyers.lookfirstmarketing.com/. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when using our website or contacting us. This includes:
- Name: to identify and communicate with you.
- Email address: to respond to your queries or send service-related updates.
We do not collect sensitive information such as payment details, financial information, or other personal identifiers unless explicitly provided.
2. How We Use Your Information
The personal information you provide is used for the following purposes:
- Responding to inquiries: To reply to questions or requests sent via our contact forms or email.
- Service communication: To confirm bookings, provide updates, and ensure smooth delivery of our tyre services.
- Improving our services: To understand user needs and improve our website, customer support, and service offerings.
- Legal compliance: To comply with applicable laws and regulations.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Analytics
Our website uses cookies and analytics tools to monitor website usage and improve user experience. Cookies are small files stored on your device that help us:
- Understand which pages are most popular.
- Track website traffic and performance.
- Improve website functionality and navigation.
You can choose to disable cookies in your browser, but this may affect how some features of the website work.
4. How We Protect Your Information
We take the security of your personal information seriously. We use reasonable technical and organisational measures to protect against:
- Unauthorised access to data.
- Disclosure or misuse of personal information.
- Loss or accidental damage to information.
All data you submit via our contact forms or email is transmitted securely. Only authorised personnel have access to your information, and it is used solely for business purposes.
5. Sharing Your Information
We do not sell or share your personal information with external parties for marketing purposes. We may share your information only in the following situations:
- With service providers who help us operate our business, such as website hosting or IT support.
- When required by law or to protect our rights, property, or safety.
Even when shared with trusted service providers, your information is used strictly to support our operations and never for unrelated marketing.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes listed above, provide services, or comply with legal obligations. Once your data is no longer needed, it will be securely deleted.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your data.
- Deletion: You can request that we delete your information where it is no longer needed.
- Objection: You can object to the processing of your data for certain purposes.
To exercise any of these rights, please contact us at info@toptyer.co.uk. We will respond promptly and in accordance with applicable laws.
8. Third-Party Links
Our website may contain links to other websites. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any external websites you visit.
9. Children’s Privacy
Our services and website are not directed at children under 16 years old. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the date of the latest revision. Your continued use of our website indicates acceptance of the updated policy.
Last Updated: 13 November 2025
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Top Tyres
Email:info@toptyer.co.uk
Website: https://tyers.lookfirstmarketing.com/
We take all enquiries seriously and aim to respond as quickly as possible.